Privacy
Policy.

About this policy

Darwin Indoor Beach Volleyball (DIBV, we, us or our) respects your privacy. This policy explains how we collect, hold, use and disclose personal information.

Information we collect

We may collect identity and contact details; player, team, registration, attendance, fixture and finals information; booking and enquiry details; payment and account records; junior participant and guardian details; information voluntarily provided about health, injury, accessibility or emergencies; employment enquiries; and basic website technical information.

How and why we collect it

We collect information directly from you and, where relevant, from parents, guardians, captains, organisers, Spawtz and service providers. We use it to administer competitions, payments, bookings, events, communications, safety, staffing, website operations and legal obligations.

Website analytics and advertising

We use services including Google Analytics and Meta Business Tools (such as the Meta Pixel) to understand how visitors find and use our website, measure actions such as calls and enquiries, assess advertising performance and improve our communications. These services may use cookies or similar technologies and receive information such as pages visited, interactions, browser or device details, approximate location and advertising campaign parameters. Their handling of information is governed by their own privacy terms and user controls. See the Google Privacy Policy and Meta Privacy Policy.

Disclosure and service providers

Information may be shared with authorised DIBV personnel, captains or organisers where operationally necessary, and with providers supporting Spawtz, hosting, email, payments, analytics, accounting, backups and IT. We may also disclose information to advisers, insurers, emergency services or authorities where appropriate or required by law. DIBV does not sell personal information.

Spawtz and overseas processing

DIBV uses Spawtz for player accounts and competition administration. Spawtz states that Australian customer information is stored in Australia or New Zealand, while backups or other processing may occur in the United Kingdom. See Spawtz’s privacy policy.

Children and communications

For juniors, we may deal with a parent, guardian, school or authorised organiser. We may send operational messages and, where permitted, relevant DIBV news. Promotional messages can be opted out of at any time.

Security and retention

We take reasonable steps to protect information using access controls, secure connections, updates, backups and limited staff access. Information is retained only as reasonably needed for operations, records and legal obligations, then deleted or de-identified where appropriate.

Access, correction and complaints

You may request access to or correction of personal information DIBV holds about you. Privacy questions or complaints can be sent to info@dibv.com.au. We will respond within a reasonable period. If applicable and unresolved, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Darwin Indoor Beach Volleyball
29 Benison Road, Winnellie NT 0820
info@dibv.com.au
0412 955 559

Updates

We may update this policy when our services, systems or obligations change. The current version will be published here.